Wireless Draft N Compatability Issues

There are many flavors of wireless networking. Most common are 802.11B, 802.11G, and now 802.11N (Draft). 802.11N is “draft” because the standard has not yet been formalized, despite the sale of draft-N devices for over a year. For most people, this won’t cause a problem. But hitches do come up.

Draft N Works, Usually

When I was recently setting up a D-Link draft-N router with a MacBook Pro, I noticed that the wireless connection would drop regularly or show a connection but be unable to receive/transmit. This was due to the incompatable N implementations. The solution is to go into the router settings and switch it to only using B/G. In most cases, I have found draft N devices to work without any issues.

Future of WiFi Standards

The 802.11N standard is expected to be finalized by the IEEE LAN/MAN Standards Committee (IEEE 802) in November 2009. Then all the current draft-N manufacturers promise a firmware upgrade that will make them interoperable. Of course by November 2009, we might be looking at buying new draft wireless standards, as described by PC Magazine:

802.11s, a mesh networking specification that’s been on the drawing board since September 2003. (It probably won’t be final until September 2010.) Laptops and other devices with 11s support will function as mesh points (or MPs) and form links with each other, allowing packets of data to skip from device to device across the network as needed. Mesh has been around for a while in many proprietary forms, and is important not only because it can extend a network’s range but also because it has self-configuring abilities: Mesh devices can move about without impacting overall performance. In such a network, data will hop around from mesh point to mesh point along the shortest path to where it needs to go. Actual 11s is already in use in at least one product: the One Laptop per Child project’s XO laptop uses it to communicate with XS school servers, in some tests over distances as great as 2km with 802.11s data hops from device to device.

802.11u, called “InterWorking with External Networks,” will provide a Wi-Fi device with methods of connecting securely to a network, based on the external network’s type. For example, if you have access to the cellular connection that provides Internet access to the Wi-Fi router on a bus, 11u will keep that connection secure. It will also allow a Wi-Fi device to discover more information about that external network, such as whether it’s free of charge or not. 11u could be published by March of 2010.

802.11z “Direct Link Setup” is the 802.11 Working Group’s take on improving ad hoc connections, at least for business users. It’s entirely unrelated to what the Wi-Fi Alliance is doing for device-to-device communication. 11n allows two laptops that would normally communicate on a secure network to form a P2P connection to talk to one another exclusively. This happens only after they’ve authenticated security credentials through an AP. It’s a super-secure ad hoc that requires the right security setup.

See a full list of 802.11 standards and approval timelines from IEEE.

MacBook as your Desktop

It used to be you needed both a laptop for travel and a desktop for more power. But nowadays laptops are a lot more powerful than they used to be and the cream of the crop are the MacBooks. With an external monitor, keyboard, mouse, and usb hub, you can easily switch from laptop mode to desktop mode with any MacBook by just plugging in 2 cables.

External Monitor

You can get an excellent big screen LCD for a lot cheaper than you used to.  You can hook it up to your MacBook, MacBook Pro, or MacBook Air with a DVI adapter and the exact adapter varies based on your model.  The original MacBook Air was nice enough to come with this adapter.  The new Airs and MacBooks do not so they’ll cost you an extra $30.  One of the best value monitors you can get is the Acer V223-WBD 22″ LCD (pictured above with MacBook Air).  Macs are smart when it comes to detecting external monitors so you can just plug in and the new monitor should almost immediately become an extended screen once powered on.  When you unplug, the Mac is similarly smart and goes back to single screen mode.

Keyboard and Mouse

Since we’re talking about Macs, the best keyboard to go with is the slim Apple Keyboard.  Pretty much any usb mouse will do but I highly recommend the Logitech MX518 Mouse. It is technically a gaming mouse but I just love it for the precision and extra buttons on the side that can be setup to quickly access expose.

USB Hub

A terrific USB hub is the D-Link 7-port USB hub.  7 ports may sound like a lot but with a keyboard, mouse, ipod/iphone cable, and external hard drive, you’re already mostly full.  With the hub, all your USB devices are plugged into this and then you just have to plug in one USB cable to your MacBook.

External Hard Drive

One area where laptops are still greatly lacking is hard drive space.  If you don’t have much in iTunes or iPhoto, you might be fine with just a 80-250GB laptop hard drive.  If you need more space, you’ll need to get an external drive such as the Western Digital 750GB My Book.  To move your iPhoto Library to your external drive, copy the “iPhoto Library” file from your Pictures directory to your external drive.  The next time you start iPhoto, hold down the option key and you’ll be given a choice to select where your iPhoto Library is.  Once you select the library on the external drive, you won’t have to hold down option again.  The only downside is you will need your external drive hooked up to see the library.  Similarly, you can copy your Music directory to the external drive and then open iTunes preferences and go to the Advanced tab.  There you can change the iTunes Music folder location to point to your external drive Music directory.  You should only do these things if you need to.  Often you might just have to move just iPhoto or just iTunes based on your usage.

Time Machine

If you plan to use Time Machine, which we recommend, you should consider partitioning your external drive into 2 partitions using Disk Utility which can be found in the Utilities directory under Applications.  Select your drive on the left of Disk Utility and then select the Partition tab.  You can slide the separator up and down to adjust the partition sizes.  We recommend giving yourself room to grow for your data such as iPhoto and iTunes and then leave whatever else for Time Machine to utilize.  When you are happy with your settings, click Apply.  You can then setup Time Machine to use 1 partition and put your iPhoto and iTunes data on the other.  The reason you need to setup 2 partitions is because Time Machine will continue to grow until it’s partition is full so you need to ensure your data has a separate area to grow.

Summary

With a little planning, you can have all the benefits of a laptop and a desktop with just one laptop.  Just plug in a USB cable to activate all your USB devices.  Plug in your external monitor to use your desktop sized LCD.  These principles can also be applied to a Linux or Windows laptop although not with such ease.  The performance of the MacBook line is what makes them ideal candidates for desktop-power uses such as photo editing.  If you have a MacBook, you likely don’t need a desktop and just buying an external LCD is a very cheap desktop solution.

Macworld 2009 Preview

Macworld, the expo for new Apple and 3rd party products, will be January 5-9th. As usual, everyone is speculating about what new products might be coming.

Computers

The new 13.3″ MacBooks and 15″ MacBook Pros arrived September 2008, leaving the 17″ MacBook Pro still to be upgraded.

The iMac is expected to get a big upgrade with the new Intel chips announced today. The Mac Mini should be updated as well.

There have not been many rumors about a new Mac desktop, but it is possible that the Mac Mini could be redesigned to better fit some standard desktop components and reduce costs. This could be a return of the Mac Cube.

Also not expected, an Apple netbook (small and relatively cheap) is a possible new product that has been speculated about. But with a MacBook Air already being so thin, the role of a small Apple laptop is taken. Apple does not typically try to compete on price in the low end of the market. Perhaps a small touch screen laptop (an iPod Touch-like device) could be on offer.

Operating System

The computer updates should be adding new dedicated GPUs (graphics cards) so that Apple’s entire line can take better advantage of the upcoming Snow Leopard OS X 10.6 which will allow applications to use GPUs for non-graphics tasks. Snow Leopard’s new capabilities, mainly under-the-hood improvements for stability and speed, are expected to be a big part of Macworld.

iPods

The iPod Nano, Touch, and Classic were updated in September 2008, so no updates are due. The Shuffle has received several color lineup changes, but has not really changed since September 2006. With many new small and cheap competitors, Apple could update the Shuffle or just continue to slowly lower its price.

iPhone

There are rumors from case manufacturers that a new iPhone Nano with a smaller body will be coming out. This is a heavily debated topic, as many Apple fans believe this doesn’t make sense. But Wall Street analysts expect an iPhone Nano to be arriving soon.

The iPhone 3G has been at 8 and 16GB models since its July 2008 introduction.  A jump to 32GB would be logical in early 2009, especially since the iPod Touch can have 32GB. The sale of 8GB refubished models currently at $99 also supports the move to higher capacity models.

No Steve Jobs

A big concern among Apple fans is that MacWorld will not have a keynote by Steve Jobs. Instead VP of Marketing Phil Schiller will be keynoting on Tuesday January 6th at 9:00 a.m. – 10:30 a.m. PST. The unfounded speculation is that this is because Steve Jobs is having health problems, perhaps related to his pancreatic cancerous tumor which he had removed in 2004. This story was revived again today with a new “reliable source” saying that Steve’s health is a bigger problem than we realize.

Even if this is the case, we should remember that Steve’s personality and views are now a part of Apple. He made his return to Apple in 1996, when Apple purchased his company NeXT to use in their new OS X operating system. Steve Jobs setup an executive team that includes award winning designer Jonathan Ive, who created the iMac, aluminum PowerBook G4, MacBook Pro, iPod and iPhone. The executives share Steve’s vision and would be able to carry it out even if he had to step down as CEO.

Apple says that this will be their last Macworld. They appear to be trying to tamp down the fanfare and anticipation of new products, replacing it by regular new product introductions that better fit their schedule.

Computer Repair Flowcharts

Sept 5 2009 UPDATE TO POST: The author of these flowcharts, Morris Rosenthal, expressed concern about having his copyrighted material shown here. Therefore the links from the thumbnail images below were removed. Please see his Computer Repair with Diagnostic Flowcharts site for the full examples of his flowcharts or purchase his Computer Repair with Diagnostic Flowcharts book from Amazon.

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Many DC area consultants use flowcharts and work flows in their jobs. If you’re interested in following the diagnostic process of computer repair specialists, take a look at these flowcharts by Morris Rosenthal. They illustrate many of my thought processes when fixing a computer problem.

Boot Failure Troubleshooting

The most comprehensive of these flowcharts is the Boot Failure Troubleshooting Flowchart which encompasses several smaller flowcharts. You can see that it is PC focused, asking you to run scandisk and FDISK on your hard drive. Still, the principles apply to any computer.

Many of these troubleshooting repair processes are illustrated individually in an easier to read and print format:

Power Supply Diagnostics

Power Supplies commonly break, especially if they are hit by a power surge (too much power, such as when hit by lightning), blackout (no power), or brownout (lower voltage power).

A power supply can die over time (booting occasionally) making it trickier to diagnose. Be sure to get a high enough wattage power supply, especially if you have a power hungry graphics card.

CPU, RAM and Motherboard Troubleshooting

RAM problems can be vexing because they might only appear when a particular part of the RAM is accessed. This can manifest itself through strange computer behaviors that are often mistaken for viruses.

Motherboards, known as Logic Boards in the Mac world, hold the RAM and CPU. Without replacement parts, it can be difficult to determine where the problem lies between these three components.

Hard Drive Failure

With spinning disks and moving heads, hard drives will eventually fail. Many of today’s laptop hard drives have accelerometers built-in so that they can protect the hard drive when you are moving the laptop. But the moving parts will eventually break. Studies show annual hard drive failure rates to be 2-13%, depending on usage and particular model used. Over the next 5 years there is expected to be a transition to primarily using solid state drives (SSDs) that can potentially last longer and use less energy.

This flowchart assumes the use of IDE hard drives, which are older than the standard SATA drives in today’s computers.

CD and DVD Troubleshooting

Again, this chart assumes that you are using an IDE connector, not today’s standard of SATA drives.

Other steps in drive diagnosis include:

  1. Listening to the drive. Bad hard drives and CD drives might actually sound bad, with grinding, straining, or clicking noises.
  2. Looking in the Windows Device Manager for driver issues. These may be fixed with new drivers, or might (for older IDE drives) require you to remove or change the setup of other devices.

Video Card Diagnostics

These video card diagnostics assume that you are using a discrete video card, not a motherboard with integrated video which are common in today’s lower cost computers.

Network Troubleshooting

This is another case where it is useful to have other computers available to determine if the problem is related to the network (cables, router, switch) or the computer.

Fixing Computers

These and other flowcharts are in Morris Rosenthal’s book:
Computer Repair with Diagnostic Flowcharts Revised Edition: Troubleshooting PC Hardware Problems from Boot Failure to Poor Performance

These flowcharts can give helpful hints to fixing computer problems. Unfortunately, they can’t cover all the latest technologies as they come out.

A couple of things that I do to diagnose and repair computers include:

  1. Testing with replacement parts. If the monitor doesn’t show video, you can hook up another monitor with another video cable to see if it’s the computer or monitor that is malfunctioning. If you suspect a bad power supply, you can try a working one.
  2. Perform a quick Google search. New computers often ship with a driver problem or needed updates that are easily fixed by searching Google or the knowledge database of the computer manufacturer.

“Dial a Human” to Reach a Person

Are you tired of automated call distribution (ACD) systems that force you to listen to long option trees? They start by saying “please listen to all the options because they have recently changed.” In the past, you could just press “0” repeatedly to reach an operator. Now many companies have stopped that and even created complicated trees so that fewer callers reach a person, thereby saving the company money.

This web site compiles company phone numbers and directions to reach a person:

Dial A Human